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Visit   to transfer your Creative Cloud creations from your CMU account to a personal one. To migrate assets, you must still have access to your CMU Creative Cloud account.

Use secure FTP to move the files you want from AFS.

Manually download files from your account to your computer’s hard drive or another storage solution, or use the Box Drive app to transfer files locally.

Transfer ownership of files and folders that other collaborators will need after you graduate.

Use Google Takeout to export your email, Drive files, contacts, or any other data stored in your CMU Google account.

If you are working on a research project with faculty, please contact your sponsor and ask where you should upload your research. If your work is stored on your Google My Drive and not a Shared Drive, your colleagues could lose access to your work when you graduate. Transfer File ownership

Note: Common email retrieval methods, such as IMAP and POP, are unavailable in CMU's Google Workspace for Education account. Similarly, you cannot use Google Storage Transfer to move your data.

1. Export your data

1. Visit . 
2. Follow Google’s instructions to . 
3. Make sure you archive your data before your access expires.

When you open Takeout, you should see a long list of Google services. If you don’t see common services, like Mail, Calendar, and Drive, contact the Computing Services Help Center at it-help@cmu.edu or 412-268-4357 (HELP).

We recommend that you export your data in batches by Google service. For example, export your files from Drive in one batch and then all your data from Google Mail in another.

2. Access your data

Your export can take anywhere from a few minutes to several days, depending on the type and quantity of data you’re exporting. You may close your browser after you begin the export process.

You will receive an email from Google (noreply@google.com) when Takeout is finished exporting. 

You can download your data from the email or view it in another storage platform, depending on what you chose during the export process.

3. Learn how to use your data

You’ll receive .ZIP files with a variety of file types depending on which service the data comes from. You can store your data locally or import it to a personal cloud storage account.

We’ve described how to use some of the more common file types below. 

4. Transfer ownership of files and folders

Common Export File Types

Google Drive

Takeout only exports data from My Drive. You cannot export data owned by other individuals or stored in Shared Drives.

You’ll receive your files in their original file type. Each file will also have an associated .JSON file with metadata, creation and modification dates.  You can read .JSON files in any text editor or word processor, like Microsoft Word.

Google Mail

You’ll receive .MBOX files, a simple text format that can be read by text editors or word processors, like Microsoft Word. You can also import .MBOX files into another email tool.

Google Calendar

You’ll receive .ICS files, allowing you to import them into most other calendar applications.

Google Photos

You’ll receive your files in their original file type. Each file will also have an associated .JSON file with any captions, descriptions, or metadata. You can read .JSON files in any text editor or word processor, like Microsoft Word.

Google Contacts

You’ll receive either .VCF (best of macOS or iOS apps) or .CSV (best for Microsoft Outlook or a personal Google account), depending on which option you selected when you exported. Your download may include folders, representing different sources. Each folder will contain any contact images and a single .VCF or .CSF with the contact.

You may to your computer, but you cannot download OneNote files.

MyFiles is 2GB of central storage space that is accessible from Windows Computer Labs and our virtual Windows options.

Visit a Computer Lab or access MyFiles via Virtual Andrew and transfer your data to a personal storage solution.

Follow these steps to save and unpublish your personal web pages.

1. Use secure FTP to transfer your files to another storage location.
2. Unpublish and remove your pages from the server.

Move Surveys

1. Move your surveys to a personal account - create a  (Don't use a CMU address) with Qualtrics.
2. Next, perform a

Export Surveys

1.  
2. Export the data associated with them
   Store that until you have an account elsewhere if you need to re-import it.

Visit to download any recorded Zoom meetings you saved to the Zoom cloud.

• Click the More drop-down to the right of the meeting and select Download. This option is only available for meetings you have hosted. There is no bulk download option.

Your Andrew student access to CMU services will expire after you graduate. The exact expiration date depends on several factors. The best way to track when that will happen is to watch your Andrew email for a 30-day expiration notice.

You should start using your Alumni email address once you receive it. Your Andrew student email address will eventually expire, and messages sent to it will bounce. Computing Services can not delay the expiration date of your student access and email.

Account activity status, including the expiration date, is automatically determined based on enrollment status as defined by Enrollment Services in the Student Information System (SIS). The Help Center can not alter the enrollment status.

Account activity status, including the expiration date, is automatically determined based on enrollment status as defined by Enrollment Services in the Student Information System (SIS). The Help Center can not delay the expiration date of your student access.

No. You will not be able to log in to your student email (@andrew.cmu.edu) once your student access expires. You will no longer have access to your Andrew student email to send, receive, or forward emails from your student account (@andrew.cmu.edu) and any @cmu.edu aliases. You will no longer have access to files in Google Drive, Box, OneDrive or any other storage service that you had access to as a student.

No. Once your account expires, email forwarding will stop working. Your email messages will no longer forward from your Andrew email (@andrew.cmu.edu) to your @cmu.edu alias.

You can set your Andrew email to to your Alumni email until your Andrew account expires. Once your Andrew account access expires, forwarding emails from your student account (@andrew.cmu.edu) and any @cmu.edu aliases will no longer function.

If your department has accurately entered your information into Workday, you will not lose access to any services to which faculty or staff members are entitled. Please contact your manager or department head and ask them to work with your HR team member to verify that your entry in the system is correct.

Once the university confirms your graduation, the Alumni Association will send you an email with information about your new alumni email address (@alumni.andrew.cmu.edu). If you believe you should have an Alumni email, please contact the Alumni Association for assistance.

No, you will need to use the Google Takeout tool. 

Unfortunately, Google does not offer an effective way to import your email data directly. To transfer your MBOX files, you'll need to import them into a different email program first. After that, you can copy the emails to your Gmail account using that program. Keep in mind that Google has upload limits that may slow down the transfer process. The Help Center does not offer support for importing emails to another account.

See Is POP, IMAP, or SMTP supported? for our support statements.

To transfer ownership of files:

• Google - See Can I transfer file ownership? on the Google Drive FAQ.
• Box - See Can I transfer folder ownership? on the Box FAQ.
• OneDrive - See document. 

Contact your advisor and have them work with the department head or HR Team to determine the best option for you.

No, these services are only available to enrolled students. For cloud services, you can sign up for a consumer account, which may require a paid subscription.