Computing at Dietrich College
Dietrich College Computing and Operations supports faculty, staff and graduate students across academic and administrative units, providing guidance on systems, data, and technology resources.
Working in coordination with 好色先生TV鈥檚 central computing services, the team helps ensure that departments have the tools and support needed for teaching, research, and daily operations.
Our Services
DCO provides contractual support for projects outside standard IT services, including computational, project management and server-based needs. Through strategic relationships, the team can also help connect departments with existing campus infrastructure and resources.
Initial consultations to determine project scope are not charged.
Please email to discuss your needs or call 412-268-5136.
DCO provides guidance on equipment purchases for departments supported by the group. Staff work with users to identify appropriate hardware and provide quotes to departmental purchasing officers.
DCO does not process purchases directly.
Supported Models:
All supported computers must be CMU-owned (i.e., no personally owned computers).听
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- Selected Lenovo Thinkpad, Dell Latitude and Optiplex models
- i5 processor or better required for software support
- Hardware repair provided directly or coordinated with Dell technicians
Macs听
- Any model laptop or desktop
- i5 processor or better required for software support
- Hardware repair coordinated through Apple Store
Please email to discuss your needs or call 412-268-5136.
DCO offers cloud-based backup for desktops and laptops using supported and configured operating systems. Backups include data files only (not operating systems) and require an active network connection on or off campus.
This service is managed by DCO and charged annually based on the number of enrolled users.
For more information, please email to discuss your needs or call 412-268-5136.
DCO provides content management system hosted web services for college-affiliated departments and programs. Sites use CMU branding and templates to maintain a consistent web presence.
This service is available to qualifying units only and charged annually. If you would like to explore using DCO as your webmaster, please email to discuss your needs.
Dietrich Computing Data Services provides data dashboards and analytics tools to support academic planning, student success and institutional decision-making.
Dashboards include insights into:
- Enrollment patterns
- Transfer credit trends
- Course data
- Other key metrics across the college
Dashboards are hosted on the Campus Tableau Server.
Here are some of the . If you do not have permissions you can either email dc-data@andrew.cmu.edu,听or you can click on the dashboard below and request permissions directly in Tableau.
For data needs not addressed by the dashboards provided, please reach out to dc-data@andrew.cmu.edu.
Our team can connect you with additional campus resources or create a custom solution to meet your needs.
List of Available Dashboards
| Dashboard Name/Link | Dashboard Description | Permissions |
|---|---|---|
| Department Teaching and Student Enrollment Data. | Business Managers, Department Heads, and As Approved | |
| Analysis of Advising Loads, number of students per advisor per semester. | Dietrich AAC and As Approved | |
| Course Search Tools (links in description) | We offer ability to link the Schedule of Classes to department or college data for custom search tools.听 See: Reach out if you would like to create one for your department! | Public, available on Department websites.听Can be restricted if needed. |
| Oracle and Workday Labor Distribution Reports | Department Finance Teams | |
| Course enrollment and section size patterns and distributions across fiscal years and course levels. | Business Managers, Department Heads, and As Approved | |
| View count, name, and external institution of courses transferred each semester. | Dietrich Tableau Users |
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Printing Support Documentation
Need help connecting with a printer on campus? Explore our support documentation or reach out for assistance.
How to Add Printers in Dietrich on an Andrew Windows PC:
- Log in to your computer using your Andrew username and password to the "ANDREW" domain
- Add the printer queue:
- Click "Start", then "Run", and type: \\hsscomp.hss.cmu.edu
- Double click on the desired printer queue to add it听
The name of the printer can be found on a white label attached to the printer.听
NOTE: These printers will only show up for your username (i.e., each user needs to set up their own printers after they've logged into the computer).
How to Print in Dietrich from a Non-Andrew Windows PC:
In order to setup an Dietrich printer on a PC that is not a member of the ANDREW domain, you must perform the following steps. This procedure sets up your computer to reconnect and authenticate to the printer resources on the HSSCOMP print server.听
- Email hsshelp@andrew.cmu.edu:
- state that you will need permission to print
- tell us which department you are associated with
- provide your Andrew ID
- On your Microsoft Windows computer:
- Right-click "My Computer" (or "This PC" in later versions) and choose "Map Network Drive"
- Set the drive letter to whatever you like (we like Z:)
- Set the folder to be: \\hsscomp.hss.cmu.edu\hsscomp
- Place a check in the box for "Reconnect at Logon"
- Click "Connect Using Different Credentials"
- Type "andrew\YOURUSERID" (YOURUSERID is your AndrewID)
- Type your Andrew password and click "Ok", then click "Finish"
- Add the printer queue:
- Click "Start", then "Run", and type: \\hsscomp.hss.cmu.edu
- Double click on the desired printer queue to add it听
The name of the printer can be found on a white label attached to the printer.听
Note: Since the "Reconnect at Logon" setting is not always reliable, you may occasionally find it necessary to double-click the mapped network drive to HSSCOMP to elicit the username/password dialog box and re-log in before printing.
How to Add Dietrich Printers in MacOS (OSX):
This is the supported method for connecting to Dietrich printers in MacOS (OSX) and higher.听
You will need to know the printer name and whether you want to use any finishing features (ie staple, hole punch, etc), and you will need to know the model as well.听
- Make sure you are connected to the CMU network (wired or wireless)
- From the Apple menu, choose "System Preferences"
- In "System Preferences," click on "Printers and Scanners"
- From the Printer List box, click the "+" button at the bottom left hand side
- Choose "IP" at the top of the new window (it may be the default)
- Configure as follows:
- Address: hsscomp.hss.cmu.edu
- Protocol: Line Printer Daemon - LPD
- Queue: Enter the name of the printer
- Name: Enter the name of the printer again
- Location: Can leave blank or enter a location if you wish
- Use: For basic printing you can use the Generic PostScript Printer. If you want to use finishing features like stapling you will need to select the model of the printer; if it is not available from the list you will need to download and install a driver for it. You can contact Dietrich Computing for assistance.
- Click Add (if you get prompted for printer options, make sure you check the box for "Duplex Printing Unit").听
If you need any assistance please contact Dietrich Computing at (412) 268-5136 or hsshelp@andrew.cmu.edu.听