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CMU Web

A service provided by the University CMS Team

The CMS Self-Service Tool

The CMS Self-Service Tool is a web-based application created and maintained by the University CMS Team that allows CMS Site Owners to add Site Managers at their convenience, in addition to having a few extra goodies we thought would be helpful to all CMS users.

By using the CMS Self-Service Tool, Site Sponsors and Leads will be able to:

  • Add or remove site managers
  • Designate new or additional Project Leads (Site Leads) 

All CMS users will be able to: 

  • View a site's current list of site managers
  • Access production and staging URLs
  • View metrics like site size, page and file count

 

 

Select Your Site

When you log in to the Self-Service Tool, you'll see a drop down menu that lists all sites where you're a Site Manager, Lead or Sponsor.

If you believe you should have access to a site that is not listed for you, please reach out to us for further assistance.

CMS Self-service tool

Manage Access to Your Site

This is where the fun begins! To add new Site Managers, follow these steps:

  1. Click the drop down on the User Access section to indicate which access Group the user is a part of (this will vary depending on your site setup).
  2. Enter the AndrewID of the user (without the @andrew.cmu.edu part).
  3. Click the checkbox if they are a Project Lead.
  4. Click Add User

CMS Self-service tool.

Make a Request

There are still a few things that will require requests, and in this section we have provided links to our most popular request forms:

  • Web Analytics 
  • URL Redirect 
  • Orphan Report
  • Site Backup

Not finding the request form that you need?

Find Tools & Request Forms 

Get a Snapshot

The last stop in the new CMS Self-Service Tool includes helpful charts of the following information:
  • Total Site Page Count
  • Total Size File Count
  • Total Site Size

In addition to these charts, there is a link to generate a detailed inventory report for the site.

Want to view the snapshot for your site or sites?



CMS site snapshot.

Frequently Asked Questions

To remove a CMS Site Manager, click the red X icon to the right of their AndrewID.
To designate a Site Lead, select the appropriate Site Manager group from the drop down menu, type their AndrewID in the AndrewID field and click the checkbox User is a Project Lead. Click Add User.

Note: These steps will allow you to designate a new Site Lead even if the user is already an existing Site Manager.