The CMS Self-Service Tool
The CMS Self-Service Tool is a web-based application created and maintained by the University CMS Team that allows CMS Site Owners to add Site Managers at their convenience, in addition to having a few extra goodies we thought would be helpful to all CMS users.
By using the CMS Self-Service Tool, Site Sponsors and Leads will be able to:
- Add or remove site managers
- Designate new or additional Project Leads (Site Leads)
All CMS users will be able to:
- View a site's current list of site managers
- Access production and staging URLs
- View metrics like site size, page and file count
Select Your Site
When you log in to the Self-Service Tool, you'll see a drop down menu that lists all sites where you're a Site Manager, Lead or Sponsor.
If you believe you should have access to a site that is not listed for you, please reach out to us for further assistance.
Manage Access to Your Site
This is where the fun begins! To add new Site Managers, follow these steps:
- Click the drop down on the User Access section to indicate which access Group the user is a part of (this will vary depending on your site setup).
- Enter the AndrewID of the user (without the @andrew.cmu.edu part).
- Click the checkbox if they are a Project Lead.
- Click Add User
Make a Request
There are still a few things that will require requests, and in this section we have provided links to our most popular request forms:
- Web Analytics
- URL Redirect
- Orphan Report
- Site Backup
Not finding the request form that you need?
Find Tools & Request Forms
Get a Snapshot
- Total Site Page Count
- Total Size File Count
- Total Site Size
In addition to these charts, there is a link to generate a detailed inventory report for the site.
Want to view the snapshot for your site or sites?
Frequently Asked Questions
How do I remove a Site Manager?
How do I designate a Site Lead?
Note: These steps will allow you to designate a new Site Lead even if the user is already an existing Site Manager.